We Want to Hear From You

Your voice helps us improve disability services in our community

DP is committed to person- and family-centered supports, continuous improvement, and a culture of inclusion and belonging. Feedback from individuals, families, providers, and community partners plays a key role in strengthening our work.

We welcome your experiences, concerns, suggestions, and stories. Every message helps us understand what is going well and where we may need to adjust or improve.

Family of 3 in a circle

Contact Us To Share​​

A positive experience or recognition of a team member

A concern or issue that needs attention

A story about how services made a difference

We strive for customer-focused, high-quality outcomes and appreciate hearing how we are meeting or exceeding expectations or not quite hitting the mark in our work.

Ways to Share Feedback

Share by Phone

Call the staff member directly or contact their supervisor.

Share by Email

Email the staff member or their supervisor to share your experience or concern.

Share in Person

If we are meeting with you or attending an event together, share feedback directly with us.

Staff email signatures include their contact details and their supervisor’s contact information; you may find it in a recent email from them. You may also contact our front desk at 303-360-6600 and our team will help you get in touch with who you are looking for.

We appreciate hearing from you and value every opportunity to improve the support we provide to individuals with disabilities and their families.

Other Opportunities To Give Feedback

If you have information to share about a provider agency

If you have thoughts to share about Senate Bill 16-038 (CCB Transparency)

In addition to letting us know your questions/concerns, please also share your thoughts directly to the State:

https://hcpf.colorado.gov/community-centered-boards

If you have thoughts to share about Early Intervention Services

In addition to telling us, you can file a dispute resolution request with the State:

https://dcfs.my.salesforce-sites.com/eicolorado/EI_Reports?p=Reports&s=Other-Policies-and-Procedures&lang=en

If your concerns are about Medicaid denials, partial denials, reductions in services, etc.

You’ll want to file an appeal directly with the State; do NOT use our complaint process as we cannot address Medicaid-related appeals through our complaint process. Visit https://oac.colorado.gov/public-benefits
We’re committed to customer-focused, high-quality outcomes. We also believe in continuous improvement towards those goals, so we welcome hearing how we are meeting, exceeding, or possibly not quite hitting the mark in our work.