Our Case Management and Program Quality departments focus on providing great customer service while assisting the individuals we serve and their families towards meeting their goals and living a meaningful life. Using a Person-Centered approach, we strive to empower individuals in services to have input and control of their lives and to make safe and informed choices. You’ll see us refer to “supports and services” as benefits that each of the HCBS waivers provides. What we mean by that is: we’ll connect you to provider agencies who perform services such as therapies or personal care, and we’ll also provide support through our case management team as you navigate Medicaid benefits, various paperwork, and finding the care you or your loved one desires.
Why Choose Developmental Pathways?
We Will Help You…
- Understand what services are available and help you determine if you meet criteria for developmental disability services
- With enrolling you in the available waiver or state-funded program that is right for you
- Determine the right combination of care, activities and support needed to live meaningful life
- Develop a service plan and assist you in finding providers and meeting your goals for mental health, emotional, social and medical services
- Ensure your health, safety and other needs are met and your rights are respected
- By monitoring the service plan for effectiveness and satisfaction
For a list of PASAs sorted by city or by county, click here.
Business Hours
Monday-Thursday | 8:00 AM - 6:00 PM (MST)
Active/Enrolling
Contact your Case Manager or call 303.360.6600
Non-Active/Waiting
Call the Intake Line at 303.858.2260
If you are unsure of your Case Manager's contact information or for all other inquiries, call the main line at 303.360.6600 and the receptionist will direct your call.
Developmental Pathways' after hours support line is meant for Case Management-related *emergencies that cannot wait until the next business day.
Support Staff Hours:
Monday-Thursday | 5:00 PM - 9:00 PM
Friday-Sunday | 9:00 AM - 9:00 PM
After Hours Support Line: 720.984.6584
When you call, leave a message that includes the individual's full name and DOB. If a message is not left, we are not able to return your call. Calls are typically returned within one hour.
*For life threatening or other emergencies, call 911 or visit the nearest ER. You can also contact Colorado Crisis Services at 1.844.493.8255 or text TALK to 38255 or visit www.coloradocrisisservices.org for more information.
Key Leadership
Cindy Lichti
Vice President of Developmental Pathways
Cindy joined the DP team in August 1979 and has responsibility for leading the programmatic services and supports offered through Community Outreach and Early Intervention. Having devoted her career to working in behalf of people with developmental disabilities and delays she has experience in running or overseeing every service/program within the agency. She is skilled and highly trained in management and supervision, developmental disabilities and early childhood rules and regulations, complex Medicaid Waiver implementation and oversight, budget management and non-profit leadership. Cindy proudly holds a Bachelors of Arts Degree with an emphasis in Social Work from Colorado State University and a Masters of Public Administration for the University of Colorado at Denver.
Amy Grogan
Senior Director of Case Management
In January of 2017, Amy joined Developmental Pathways’ team to serve as an Associate Director of Case Management, overseeing enrollment, active case management and crisis supports for individuals residing in our catchment area and currently serves as the Director of Case Management. She has spent 17 years working in the disability field and has served in a variety of roles, including therapeutic support staff, case manager, program manager and senior leadership for a Program Approved Service Agency. Amy takes a thoughtful, person-centered approach to her work and is committed to supporting her department in delivering top-notch case management services through collaboration and strong partnerships with individuals, families, and external stakeholders. Amy graduated from the University of Pittsburgh and holds a master’s degree in Social Work. Amy is a member of the District Accountability Committee for Douglas County School District. She lives in Highlands Ranch with her husband and three daughters.